1. Introduction

KKTransports (the “Company”, “we”, or “us”) respects the privacy of its users. This Privacy Policy applies to your use of our services, content, features, technologies, or functions, and all related websites, mobile apps, mobile sites, or other online platforms or applications offered to you by us (collectively the "Services" or "Platform").

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This Privacy Policy explains what information we collect about you and why, what we do with that information, how we share it, and how we handle the personal information created, inputted, submitted, posted, transmitted, stored, or displayed by you when accessing and using our Services.

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2. Definition, Scope, and Use of Personal Information

Personal Information shall mean and include all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, password, financial information such as bank account details, credit or debit card details, or any other payment instrument details and such other information that may have been voluntarily provided by the user in connection with availing any of the Services provided by us.

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We shall ask you to provide only such Personal Information which is for lawful purposes and necessary to be collected by us to provide Services. When you sign up to use our Services, you create a user profile which shall require you to share details like your name, mobile number, email address, and passwords. In case you have opted for the KYC verification as available on the Platform, in addition to the Personal Information, we may also ask you for a copy of your identity and address proof including but not limited to driving license, Aadhaar card for address verification (whichever is convenient for you), PAN card, and a real-time image of your face. You shall also submit to us a copy of the registration certificate (RC) of your vehicle.

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When you interact on our Platform, we may additionally through our third-party service providers automatically collect information that shall include your (i) device-specific information such as the operating system version, (ii) your geolocation information, (iii) your call log data, and (iv) information about your activity on our Platform which shall include the sites from where you have accessed our Platform.

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We collect, use, process, store, disclose, or transfer your Personal Information in compliance with the applicable laws and in such circumstances where we need to 

1. perform the Services that you have contracted with us for, including but not limited to the sale of GPS devices, the sale of fast tags, fuel cards, making payments, and deducting TDS, for user authentication, for providing services on our Platform and in connection with other ancillary services on the Platform; 

2. provide an enhanced user experience through research and development of new products; 

3. for internal business purposes; 

4. Make suggestions and recommendations to you about our Services that may be of interest to you by using your email address and mobile number (by SMS); 

5. for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy; and 

6. where we need to comply with a legal or regulatory obligation.

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3. Disclosure and Retention of Personal Information

The Personal Information is used only for the purpose(s) for which it is collected or for which required consent has been obtained. The Personal Information is retained only for such periods of time as it is required to fulfill the purpose for which it has been obtained. We do not sell, share, rent, or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information.

 

Disclosure: We may share your Personal Information with such entities and in such manner as detailed below:

• We use third-party service providers to help us deliver certain aspects of our Services including but not limited to cloud storage facilities, processing payments, providing geolocation services, and other similar services. We do not allow them to use your personal data for their own purposes and only permit them to process your Personal Information for specified purposes and in accordance with our instructions. Each of these third parties is required to ensure the same level of data protection as us and is obligated not to disclose or use Personal Information for any other purposes. Certain aspects of our services may be provided to you in association with third parties who qualify as our business partners and we may share your Personal Information with such business partners for the provision of the Services. If you choose to procure such Services, you consent to providing your Personal Information with both us and our business partners and shall also be governed by the privacy policy of such third parties.

• We may disclose your Personal Information to law enforcement authorities, regulators, governmental or public bodies, and other relevant third parties to comply with any legal or regulatory requirements. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

• We may choose to sell, transfer, or merge parts of our business or our assets, alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Information in the same way as set out in this Privacy Policy. Further, we may share your information, including your Personal Information, with our parents, subsidiaries, and affiliates for internal reasons, including business and operational purposes.

• In the interest of doing business with other users, you may choose to share additional Personal Information directly with such users while connecting off the Platform or through such features as may be provided on the Platform. The Company shall not be responsible for such disclosures or any unauthorized use of such information that you choose to make to these users at your free will.

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Retention: We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, resolving disputes, concluding any activities related to the cancellation of an account, investigating, or preventing fraud and other inappropriate activity, enforcing our agreements, and for other business reasons. We will retain your Personal Information for as long as your account with the Services is active and as needed to provide you Services. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

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4. Data Access and Change of Information

You may inquire as to the nature of data stored or processed by us. The users will have the right to review their personal data and make corrections or updates, request data blocking where applicable, or object, for legitimate reasons, to the processing of their Personal Information. You may also have the right to withdraw your consent, if necessary, to the collection, use, retention, and disclosure of your Personal Information.

 

5. Security Standards

We have high regards for the privacy of our end users and hence we take all possible measures to store and secure the Personal Information and any other information so collected by us on secure servers. We have engaged the services of one of the best ISO-certified cloud-based data storage service providers. Our service providers are ISO/IEC 27001:2013 certified. We ourselves or through our service providers systematically evaluate our information security risks, considering the impact of threats and vulnerabilities. Please note, the transfer of data through the Internet or other open networks is never completely secure and there is a risk that your personal data may be accessed by unauthorized third parties.

 

6. Changes and Updates to the Privacy Policy

The Company reserves the right to add, revise, amend, modify, or delete any part of this Policy (in part or in full) at its discretion or as required by applicable law. The updated version of this Policy in force will be posted on the Company’s Platforms from time to time. If you do not agree with the way we are processing your Personal Information and the choices we are providing to you, you may choose to close your account at any time by reaching out to our support team for assistance.

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By clicking on the accept button below you hereby expressly give consent to the Company to use your Personal Information as envisaged under this Privacy Policy. Your consent to the same shall be construed as a lawful contract between you and the Company in accordance with the applicable laws.

 

7. Data Privacy and Grievance Officer

Any questions, disputes, cancellation requests, grievances with respect to the processing of Personal Information can be referred to the Data Privacy and Grievance Officer designated by the Company as below: